12-17-2017, 09:00 PM
(12-17-2017, 05:44 PM)Yuriy Wrote:(12-15-2017, 04:52 PM)leew Wrote: Pennsylvania, near Philadelphia
Would you be willing to send the board and one of the scales to me so I can troubleshoot it for you? If it ends up being my problem I will cover the shipping both ways.
Thank you
Yuriy
Hi Yuriy,
I think it is my problem. I was was able to work on it this weekend and took the db9 connector apart on the scales to verify the wiring. I discovered that the pin out in the installation guide is not correct and the pin out in the technical information sheet is correct for the male connector. I changed the wiring around and was able to get the z axis to read the scales. The X & Y axis don't read anything and the touch light stays on all the time, so I am assuming that I fried something when it was connected incorrectly. I just ordered a new board from you and expect it to work with the correct connections. Thank you for your great technical support and offer to troubleshoot it for me.